Operating service management businesses in Australia and New Zealand we could not find a reliable, innovative IT system to deliver a value proposition for our clients and ultimately our call centre and management teams.
Beehiive has been developed with IP gained from over 40 years of service management experience. Our software features intuitive applications to provide tradesman and managers with simple, innovative features not commonly available in a web-based application.
Beehiive is a semi-customisable system, developed to allow for services to be delivered as required by a client's brand or a product's service requirement.
Customisable processes and service delivery times are established in the contract management area of Beehiive. Multiple service contracts can be managed and customised to suit each client's service requirements. If you require a truly customised system or can't find a suitable cost effective solution please send us an enquiry, we are constantly developing new features and processes to our system.
Beehiive is a web-based platform. Nothing to install on your computers, iPhone, smartphone or tablet, no new hardware is required. Doesn't matter if you use Windows or Mac, all you need is a broadband internet connection.
Beehiive delivers client branded service via messaging and customisable processes. Beehiive allows clients to give prompt feedback to customers and for managers to ensure service providers perform on time complying with KPI's and pricing requirements.
How it works
Superior service delivery comes from superior workflow management tools.
Our innovative Beehiive web-based software is the ultimate workflow management tool automating processes, ensuring compliance and monitoring performance KPI's.
Beehiive helps your business reduce the dependence upon human resources for legacy operations by managing service processes and the issues that come with them. Progress using a dynamic system for service management and gain a competitive, scalable advantage with Beehiive.
Beehiive is a multi-tenant cloud-based SaaS solution that is delivered to the client as a simple web-based application. With no dependencies upon mobile apps or desktop client, Beehiive uniform web access model ensures the same look and feel consumer experience for all users regardless of how the application is accessed be it mobile device, tablet, desktop or laptop. This approach minimises the need for different training regimes for administration and end users, genuinely a “one-style-fits-all” approach.
Beehiive is licensed using a subscription base consumption model whereby you only pay for what you transact. No need for expensive annual subscription or per-seat based licensing. With no lock-in contract, you can be assured that you are free to walk away from Beehiive at any time. Why this approach? Because at Beehiive we are so confident you’ll love the solution so much, you won’t want to walk away!