Manage your subcontractor's schedules and acceptance of jobs efficiently by skill set, licence type and
compliance obligations. Ensure your sub-contractors' capacity for work is managed for peak periods and during their holidays. Subcontractor metrics are utilised by Beehiive advanced analytics to nominate and rank the preferred service providers for the task. Driving time and distance from job site, customer feedback, skill set, number of jobs undertaken over a timeline all form a part of the algorithm.
Subcontractor Capacity Tracking
An integral part of the Beehiive #Digitalization onboarding process is the capture of subcontractor specific
resourcing levels. The Beehiive platform dynamically tracks the number of hours and days of the week each
subcontractor can avail themselves for work and the number of service technicians available across each
service delivery hub. Beehiive intelligently applies the workload assigned to each subcontractor and tracks
available capacity for service coverage across any given geographic area.
Automated Scheduling Process
Programmable and automated SMS and email functionality within the Beehiive platform connects your
subcontractor to the consumer, tracking contact timelines with system alerts and escalations where scheduling confirmation has not aligned with contract KP's. As a result, consumers, manager and subcontractors are always kept in the loop regarding progress on a service request. The direct benefit of this is that consumers are more likely to be satisfied with the service scheduling process and therefore more likely to remain loyal to your business.
Choose the Right Subcontractor
Identifying the right subcontractor to fulfil a specific service request can be time consuming. Ensuring that
each subcontractor has the correct accreditation, skills, resources and insurances to deliver the service in a
timely manner requires multiple potentially dynamic inputs to be reviewed.
Beehiive’s comprehensive #Governance capability streamlines the allocation process to choose not only the
right person for the work but also take into consideration driving time to site and any previous work carried
out for your customer.